Guidebook with principles and practices for better program communications
Download Getting Past the Gatekeeper
Client: USAID
Services:
- Communications strategy
- Instructional content development
- Messaging frameworks



Challenge
USAID produced thousands of knowledge products annually, but they often failed to capture audience attention and interest. The agency’s environment division needed a practical framework to help communicate their work in a way that audiences would engage with.
Solution
Authored a comprehensive guide applying behavioral psychology and human-centered design to program communications. The resource provided a strategic foundation to help USAID staff and partners create content that resonates with audiences and clearly communicates value.

